Privacy Policy

Privacy Policy

This privacy policy sets out how Absolute Dairy & Water Ltd handles your personal information.

This Privacy Policy will provide detailed information on when and why we collect your personal information, how we use it, the limited conditions under which we may disclose it to others and how we keep it secure.

Our website may contain links to third party websites. We are not responsible for the privacy policies of any third party websites. 

Collection of personal information

We will collect personal information from you if you:

  • Make an enquiry, contact us, subscribe or otherwise interact on our website
  • contact us by telephone or correspond with us
  • order a product
  • complete an application or enter into an agreement

The type of personal information we collect may include:

  • contact information such as your name, job title and home or business address, email address, telephone and mobile phone number
  • payment data, as required to process payments and fraud prevention;

Where we request information from you, we will generally state the purpose(s) for its use and to whom it may be disclosed.

Sensitive information

We do not collect sensitive information such as your race, religion, beliefs or sexual preference, We do not typically collect such information.

Use of personal information

We collect personal information from you for a number of reasons, including to:

  • sell and deliver our products and services to you (including applications for credit);
  • manage warranty claims and provide after sales service and repair;
  • send you information about our products and services;
  • respond to your questions or requests for help or information;
  • assist us forecast the future demand for our products and services;
  • keep a record of our dealings with each other including to manage and administer our business relationship though the processing of payments, accounting, auditing, billing and collection and support services;
  • protect the security of and manage access to our on-line and physical premises;
  • comply with legal and regulatory obligations.

Disclosure of personal information

Absolute Dairy & Water Ltd recognizes the trust you place in us when you give us your personal information and so will not give your personal information to third parties unless:

  • you have given us your consent to do so;
  • it is necessary for us to do so to fulfil the primary purpose(s) for which we collected your personal information;
  • it is for a related purpose which you would reasonably expect us to do; or we are required to do so by law.

The third parties we will typically share your personal information with include, service providers which we use to conduct our business, functions and activities. These organisations may be involved or conduct:

  • mailing, shipping or courier operations;
  • information technology services;
  • legal, auditing, accountancy or other professional services;
  • credit reporting services;
  • promotions and competitions;
  • billing and debt collecting functions;
  • website usage analysis.

We will take reasonable steps to ensure that your personal information is disclosed to such third parties in accordance with this privacy policy and on a confidential basis.

You can access and correct information

We will take all reasonable steps to ensure that your personal information which we collect, use or disclose is relevant, accurate, complete and up-to-date. We appreciate you assisting us by letting us know if your personal information has changed.

Security

The security of your personal information is of great importance to us, and we will take reasonable steps to keep your personal information secure and ensure your personal information is protected from misuse, interference, loss and from unauthorized access, modification or disclosure.

We will destroy or de-identify your personal information when it is no longer needed for the purpose for which it was provided, unless a legal exception applies.

Updating our Privacy Statement

As our company grows and changes, we may revise our Privacy Policy. We reserve the right to change this privacy policy at any time by posting an updated version on our website at www.daveywater.com. The changes will take effect as soon as they are posted on this website.

Complaints and further information

If you have any complaints or would like further information about our privacy policy and practices please contact us - office@absolutedairy.co.nz

If we become aware of any ongoing concerns or problems, we will take these issues seriously and work to address these concerns with you.

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